Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data. We're committed to transparency and ensuring you have control over your information.

By using TradersLab.io, you agree to this Privacy Policy.

What Information We Collect

Information You Provide to Us

• •Account Details: When you sign up or log in, we collect your name, email address, and password. If you use social login (e.g., Google), this information is securely processed via Clerk.
• •Payment Information: For subscriptions, billing details are collected and processed securely by Stripe (we don't store your credit card information).
• •Support and Feedback: Any data you provide when contacting us for support or submitting feedback.

Information We Collect Automatically

• •Usage Data: Details about how you interact with our platform, such as pages visited, features used, and clicks.
• •Device Data: Your IP address, browser type, operating system, and device information.
• •Cookies: Small files stored on your device to improve your experience.

How We Use Your Information

• •Deliver Services: Enable you to use features like screeners, analytics, and community tools.
• •Improve TradersLab.io: Analyze how users interact with the platform to enhance features and functionality.
• •Support Payments: Process subscriptions and manage billing via Stripe.
• •Authentication: Use Clerk for secure login and account management.
• •Send Notifications: Share updates, alerts, and marketing emails (only with your consent).
• •Ensure Security: Monitor platform usage to detect and prevent fraud or abuse.

How We Share Your Information

Service Providers

• •Clerk: Handles authentication securely.
• •Supabase: Stores user and activity data in a highly secure PostgreSQL-based database.
• •Stripe: Processes payments, ensuring PCI compliance.

How We Protect Your Data

• •Encryption: All data transfers are encrypted using HTTPS.
• •Secure Storage: User data is stored in Supabase, which employs robust security measures.
• •Authentication Security: Managed by Clerk, using industry-standard encryption.
• •Access Control: Only authorized personnel have access to your data.

Your Rights

• •Access Your Data: Request a copy of your personal information.
• •Update Information: Correct inaccuracies in your account details.
• •Delete Your Data: Request the deletion of your account and personal data.
• •Portability: Obtain a copy of your data in a standard format.
• •Opt-Out: Unsubscribe from marketing emails and other non-essential communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be announced via email or on this page.